Refund Policy

At QuantSutra, we are committed to delivering the highest quality services and ensuring the satisfaction of our valued clients. As part of our dedication to transparency, we want to clearly outline our refund policy to help our customers make informed decisions

No Refund Policy

Once a service is subscribed to and payment is completed, it cannot be canceled or refunded under any circumstances. This includes, but is not limited to, subscription services, digital products, and any other services offered on our platform.
We do not offer refunds for any outcomes, including but not limited to the performance of our algorithmic trading tools, educational resources, or consulting services

If you are dissatisfied with the service we provided, please contact us directly. We are committed to offering support, guidance, and improving your experience where possible.

However, any requests for cancellations or refunds will not be entertained once the payment has been processed.

Before Making a Payment

To ensure you are fully informed before subscribing to any of our services, we strongly recommend that you:

Review all information regarding our services, including the tools and resources we provide
Understand our Terms and Conditions, which outline your rights and obligations when using our platform
Read our Privacy Policy and Refund Policy to better understand how we handle your personal information and the terms related to payments
Consider the nature of our services, as algorithmic trading and related tools involve certain risks. We advise you to make sure you are comfortable with the service and its outcomes before committing

At QuantSutra, we value our customers and are committed to helping you succeed. If you encounter any issues or have concerns regarding your subscription, our support team is here to assist. Although refunds are not possible, we encourage you to reach out to us for:

Our customer support team can be contacted at:

Changes to This Policy

QuantSutra reserves the right to modify or update this Refund Policy at any time. All updates will be posted on this page, and the date of the most recent revision will be reflected below. By continuing to use our services, you agree to any changes made to this policy